BTIB - Our People

Our Team Members are the backbone of our success. We aim to offer the best client service by training and developing our people to be the best they can be. The heart of BTIB is our people, our clients, and our communities.

Our Team Members know that when they work for BTIB, we want them to make a difference.  BTIB encourages our people to be customer-led, client-focused and people-centred. 

Introducing Ngarangi (Nan) Napa who is employed as a Business Advisor from the Business Enterprise Team.  Nan joined BTIB in August 2020.  Nan previously worked for Pacific Resort Hotel Group in the Accounts and Admin division and has been with Pacific Resort for over 5 years. Nan has strong communication and organizational skills. She has a solid financial background, which is a massive advantage. Nan looks forward to helping local businesses who want to start living their dream of being their own boss and helping them expand their business to be successful. She has a great attitude, easy to get along with, and will fit into the team very well. More importantly, is approachable and ready to assist clients with a smile.